1. #1

    Can't purchase VIP on Apple TV

    I have the app installed on apple tv, and have tried several times to purchase a vip subscription - but it just goes to s never-ending loading page. I have restarted my apple tv and refreshed the app but I still can't purchase. Any ideas on what I can do?
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  2. #2
    Ubi-Woofer's Avatar Ubisoft Support Staff
    Join Date
    Aug 2019
    Location
    United Kingdom
    Posts
    2,883
    Hey naomigoodlet - I am sorry to hear of this issue.

    Is your Apple TV fully updated? Do you receive any error messages? Have you tried connecting your TV to an alternative connection (such as a mobile hotspot) and trying again?
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