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  1. #1

    Far Cry 5 disc not loading

    When I insert the far cry 5 PS4 disc into the console, it loads for a few minutes... it gets about 5.4 gigabytes into the loading process and then freezes, it takes about another 5 minutes before it says, “an error has occurred.” And boots me out of the loading process. I’ve tried everything from restarting console to cleaning disc to safe mode. Disc is clean overall and I have sufficient storage space (about 150 extra gigabytes of storage.)
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  2. #2
    Ubi-Spud's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    3,226
    Hey FatStoinker,

    Does this happen with any other PS4 disc? If not, your disc may be damaged and you'd need to contact your retailer. If possible, you could test it on another PS4 to rule out any console issues.
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