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  1. #1

    What More Could I Do?

    Recently got hit by the ban wave for “doing the glitch”.

    Funny thing was that I never did it and was the first to report it to Ubisoft and Ubi_lucipus. In order to learn the glitch, I had to sit in a lobby with the guy who discovered it while he did two missions in order to get him to tell me it. It did not benefit me as I already spent hours doing legendaries legitimately the day before. I still did it because I knew the glitch could really harm the community.

    Forum posts showing me trying to help (also have a couple of cases with Ubisoft from when I reported it and message):
    https://www.reddit.com/r/thedivision..._what_do_i_do/ https://www.reddit.com/r/thedivision...damage_glitch/

    After I thought I had helped the first glitch get patched I found out about the second iteration of them before they were on Youtube and had to join another guy and get him to tell me it. Then I again reported it to both Ubisoft and Ubi_lucipus. Throughout both, I had never used either for myself or any of my friends. I didn’t even share it with any of the people offering me money for it.

    The only reason I can think of for me getting banned was that I had leaderboard times (not even good ones) as a result of being in the glitchers lobbies. I honestly don’t know what to do right now as I read that Ubisoft Support cannot remove temp bans or anything. It seems extremely unfair that I am banned for a week and lose loot that took tens of hours to grind for. All for doing my best to help the community.

    If anyone has any suggestions it would be greatly appreciated.
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  2. #2
    Sircowdog1's Avatar Senior Member
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    Originally Posted by TeddyBarr Go to original post

    If anyone has any suggestions it would be greatly appreciated.
    If you listen to the State of the Game, they said you should absolutely contact either Massive or UBI support if you think you were banned in error. They seemed pretty confident that they knew EXACTLY who and who did not use the exploit. They also said that there were no false positives for cases like just being in a group with a cheater.

    You should definitely hit up The Division 2 twitter, or UBI support.
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  3. #3
    Originally Posted by Sircowdog1 Go to original post
    If you listen to the State of the Game, they said you should absolutely contact either Massive or UBI support if you think you were banned in error. They seemed pretty confident that they knew EXACTLY who and who did not use the exploit. They also said that there were no false positives for cases like just being in a group with a cheater.

    You should definitely hit up The Division 2 twitter, or UBI support.
    I have tried, but I keep getting a generic copied and pasted message. The only time I ever did it was to test in firing range to verify that it worked, I then immediately submitted it to Ubi_lucipus and Ubi support. I even originally also asked the Division 2 Twitter what I should do when I first found out about the glitch and they replied to contact Ubi support. Not getting any replies now though.
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  4. #4
    Originally Posted by TeddyBarr Go to original post
    I have tried, but I keep getting a generic copied and pasted message. The only time I ever did it was to test in firing range to verify that it worked, I then immediately submitted it to Ubi_lucipus and Ubi support. I even originally also asked the Division 2 Twitter what I should do when I first found out about the glitch and they replied to contact Ubi support. Not getting any replies now though.
    tbh with all the banned contacting support right now you could be waiting the week anyway, sorry you got swept up in the ban group.
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  5. #5
    Originally Posted by TeddyBarr Go to original post
    Recently got hit by the ban wave for “doing the glitch”.

    Funny thing was that I never did it and was the first to report it to Ubisoft and Ubi_lucipus. In order to learn the glitch, I had to sit in a lobby with the guy who discovered it while he did two missions in order to get him to tell me it. It did not benefit me as I already spent hours doing legendaries legitimately the day before. I still did it because I knew the glitch could really harm the community.

    Forum posts showing me trying to help (also have a couple of cases with Ubisoft from when I reported it and message):
    https://www.reddit.com/r/thedivision..._what_do_i_do/ https://www.reddit.com/r/thedivision...damage_glitch/

    After I thought I had helped the first glitch get patched I found out about the second iteration of them before they were on Youtube and had to join another guy and get him to tell me it. Then I again reported it to both Ubisoft and Ubi_lucipus. Throughout both, I had never used either for myself or any of my friends. I didn’t even share it with any of the people offering me money for it.

    The only reason I can think of for me getting banned was that I had leaderboard times (not even good ones) as a result of being in the glitchers lobbies. I honestly don’t know what to do right now as I read that Ubisoft Support cannot remove temp bans or anything. It seems extremely unfair that I am banned for a week and lose loot that took tens of hours to grind for. All for doing my best to help the community.

    If anyone has any suggestions it would be greatly appreciated.
    How about Destiny, the Bow Wishender was way OP the community used it. No one got banned or Rolled back. The Devs owned up and took responsibility. For the failings of not coding the game properly.

    They fixed the problem admitted thier mistake and there community trusts each other AND the Devs.

    Jump to the gross mishandling of Massive. They ban a good portion of there community for hitting X and RB or LB. They take ZERO responsibility for coding this error into the game. It's on a turret that you are intended to use. The content creators who filmed themselves using it. And farming exotic gear with it DID NOT GET BANNED.

    Then in addition to all if that. They are Rolling back your progress in game 3 weeks. This isn't a 7 day ban. It's a three week NERF.

    I will NOT support a company that treats it's community in such a fashion. And additionally allows players on forums to openly ridicule and bash people. Who didn't even cheat.

    This entire TOXIC company with all there underhanded policies and dealings.

    I'm not even getting into them putting the first responder pack you already paid $130 for behind an additional $80 pay wall...

    Oops maybe you shouldn't have uninstalled it player just give us more money.... I really have had my fill MASSIVE UBISOFT.

    Farewell. Thanks for teaching me a valuable lesson.
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