1. #1

    uh oh the song can't start.

    it keeps on saying uh oh! the song can't start.
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  2. #2
    same here -ubisoft support is useless !
    were you able to resolve the issue ?

    what will happen if i reinstall the app ? will the subscription be preserved ??
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  3. #3
    I face the same issue. I tried to reinstall, clear cache restart wifi router all don't work.

    It happened just 1 day after i paid for 1 year subscription. Now 2 I am waiting for Ubisoft support solve issue for 4 days.
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  4. #4
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Hi guys,

    We're sorry to hear that these issues have been occurring for you.

    Are you still seeing these issues, or have you been able to play again now?
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  5. #5
    The songs won't start at all it keep saying song won't start
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