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  1. #1

    Ubisoft's rollback is click bait. Stop posting!! Official message from supportpaste.

    All -- stop posting about the Glitch or how unfair it is. This was most likely done ON PURPOSE in order to generate more traffic. Negative mentions are MORE POWERFUL than positive mentions because they generate MORE TRAFFIC. More traffic = more popularity = more money.

    This ban was done ON PURPOSE.
    To further prove my point, the roll back and bank, which should have effected all users equally, did not effect the YouTubers that were posting guidance on how to perform the glitch. Want proof? Check out Widdz or Born2Game on Youtube. Their accounts are fine. Why is that? They generate more traffic.

    Ubisoft is a massively corrupt organization. I have already looked into a class action law suit against them, but unfortunately they are shielded by the fact that this roll back can not be tied to any monetary value. A discrimination claim won't work either.

    The only thing you can do is stop playing and stop posting.

    Official message:

    I respect your love and passion for the game and thank you for sharing your stance on the current situation. To clarify, the rollback is a full rollback of the profile, going back to March 17th, yes. I understand from your perspective how this can feel harsh or unjust. However, a complete investigation was launched, the infraction was identified, and this result is what our teams felt to be the fairest and appropriate for the situation to maintain the integrity of the game for those who did not engage in the exploit, as mentioned previously.

    It is unusual for our teams to have to engage in adjustments of this nature, so if you have additional feedback on your experience with this event, our teams would love to hear it in our official forum location so that these sentiments can be compiled and delivered to our Production teams for consideration in the future. You can participate in these threads here: https://forums.ubisoft.com/forumdisp...s-amp-Feedback.

    I also want to be clear, that according to our Code of Conduct for the game, it states:

    "When you play Tom Clancy’s The Division 2, you must respect other Users and their user rights. The following points must be upheld by everyone and will be enforced by the Ubisoft staff:

    Any suspected breach of the Code of Conduct or Terms of Use will lead to an investigation by Ubisoft staff. Ubisoft reserves the right to suspend, ban, or delete any User’s account without prior warning or notice."


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    Note: The terms of service do NOT say anything abut an allowed rollback. "Suspend, Ban or Delete" - NOT TAKE AWAY PROGRESS.


    I've had enough. They have lost me as a customer.
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  2. #2
    Bye, Felecia.

    So you'd rather they just ban you completely? When you can just spend 2 weeks getting back to where you were (oh wait, you can't, because you exploited to get there in the first place).

    How DARE Massive take away two whole weeks of your ill gotten progress and achievements. They should just delete your character instead. Much better.
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  3. #3
    You don't know what you are talking about. They can tell WHEN the exploit was used. Roll back to that point. Fair and Easy. That way people that only used it once THE DAY BEFOER it was fixed don't get screwed.
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  4. #4
    They can't pinpoint who used it from who matchmaker set them up with, too much collateral damage from the bans and to roll back everyone who used it just to kill some npcs and not loot farm is further proof they can only see range and not who and what was gained.
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  5. #5
    Originally Posted by HoodMonsta420 Go to original post
    They can't pinpoint who used it from who matchmaker set them up with, too much collateral damage from the bans and to roll back everyone who used it just to kill some npcs and not loot farm is further proof they can only see range and not who and what was gained.
    I am not suggesting to go by RANGE, that would be complicated. If they can see that the excessive damage was used, then they can see WHEN it was used. Roll back to the first date, not the full 2 weeks.
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  6. #6
    Originally Posted by NightHawk0010 Go to original post
    You don't know what you are talking about. They can tell WHEN the exploit was used. Roll back to that point. Fair and Easy. That way people that only used it once THE DAY BEFOER it was fixed don't get screwed.
    There's enough time wasted finding each player that exploited; they don't need to waste time pulling individual backups at different time points as well. They can simply pull one backup that contains everyone's account state on a given date and restore those records over the top of current records.

    I'd rather they kept working on the game and resolving other support issues.
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  7. #7
    Agent_Ares's Avatar Senior Member
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    Nighthawk - Don't let lawyers discourage you.

    Please sue them anyway and live stream it.
    We need a good laugh example of leadership!

    Be the Bastion of Hope and Argue your case your self in front of a judge!
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  8. #8
    Craig1405's Avatar Senior Member
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    Dec 2018
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    Originally Posted by NightHawk0010 Go to original post


    ---

    Note: The terms of service do NOT say anything abut an allowed rollback. "Suspend, Ban or Delete" - NOT TAKE AWAY PROGRESS.


    An extract from the code of conduct posted in a sticky thread at the top of the page for all to read:

    •A player may have his characters data restored to a previous state if any of his characters gained in-game progress by means that are in violation of this Code of Conduct. The penalty will be noted on their account
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  9. #9
    Just a though they mite of got some data from the reporting part of the game that players can use ? maybe
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