1. #1

    [Placeholder] Error during load, you will lose current progress

    I got the game for second time while the giveaway was going. When I try to start new game, appears an error message: [Placeholder] Error during load, you will lose current progress. I tried 4 methods: 1. Trying to fix the permissions of folder of the game. It didn't work. 2. Delete the game, delete from register folder of game, install the game again. It didn't work aswell. 3. Turn off antivirus and controlled access to folders (this one already was turned off). No effect. 4. Turn on the compatibility mode. It didn't work, because it's not related to the game launching.
    That was happening on Windows 10. Does anybody know what to do?
     2 people found this helpful
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  2. #2

    Yep

    It happens to me too.
    I tried any post on steam and ubisoft forums and just nothing seems to work.
    Really hope someone will come up with something...
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  3. #3
    DJTHED's Avatar Member
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    Oregon
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    To me this seems like save file saving issue. I see you tried messing with some of the permission settings in the main Rayman Legends install folder, at least that what it seems like you did. But Rayman Legends saves your data typically in your Documents Folder. Should be "Documents/Rayman Legends". Not sure if that's something you've looked into, but I might as well suggest this anyway.
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  4. #4
    Well, I checked both Documents folders. Rayman Legends folder simply doesn't exist. As I think, it appears only after starting the game. But since I can't do that, it can't be created.
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  5. #5
    UbiChrisMANG's Avatar Community Representative
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    Jun 2015
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    Hi everybody! Try our Support Team for help, they might be able to get you sorted with this problem:

    If you would like to submit a Support Ticket for help you can do so here:
    https://support.ubi.com

    You can also reach out to our Facebook and Twitter Support pages here:
    https://www.facebook.com/UbisoftSupport/
    https://twitter.com/UbisoftSupport
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  6. #6

    it work temporary for me

    the first time i play it save the game but after it's impossible to save it
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  7. #7

    another bug

    the challenge on uplay call "play at rayman legend" have been complete and then uncompleted
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  8. #8

    another bug

    the challenge on uplay call "play at rayman legend" have been complete and then uncompleted and can't be complet is it link?
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  9. #9
    It is the Windows Defender firewall blocking access to folders. I have to do this every time I install a new game on Ubi/Steam/etc.

    Hit the Windows button, type "security"
    Go to the "Virus & Threat Protection" tab
    Current threats at top, protection history
    Let it load it will tell you "Protected folder access blocked" it should be from your game
    Click the down arrow and authenticate the admin account
    Click the actions button and allow access.

    Should be good to go from there.
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  10. #10
    the progression of my gameis save but i change PC and even copy-past documents don't alow to have it
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