1. #1

    Just Dance 2020 says no more space for autodance videos, but Xbox One has 100 GB free

    We have autodance videos saving whenever we play Just Dance 2020 on the Xbox One, and it now says we need to delete videos in order to save any new videos to local storage? My Xbox has 100+ GB of free space, so I'm not sure why I'm seeing that. Anybody know?
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  2. #2
    Ubi-Woofer's Avatar Ubisoft Support Staff
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    Aug 2019
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    United Kingdom
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    2,883
    Hey gordeonbleu - I am sorry to hear of this issue.

    How many autodance videos do you currently have saved to your console? Can you provide me with a screenshot of the error message you're receiving please?
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  3. #3

    Local Storage Full

    I am getting a message on my Just Dance 2020 on Xbox one that the local storage is full. The Xbox internal and external drives both have plenty of storage. I will gladly delete some old auto saved dances, but I don’t know where to find them. Can someone give me detailed instructions on where I can browse them?
    When I see the dances in my profile, I can only see other people autosaved dances. Where are mine? Maybe I am not in the right sub menu. Can someone tell me exactly where to go. Thanks a lot.
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  4. #4
    Ubi-Viral's Avatar Ubisoft Support Staff
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    Oct 2015
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    3,186
    Originally Posted by SLIDERG9 Go to original post
    I am getting a message on my Just Dance 2020 on Xbox one that the local storage is full. The Xbox internal and external drives both have plenty of storage. I will gladly delete some old auto saved dances, but I don’t know where to find them. Can someone give me detailed instructions on where I can browse them?
    When I see the dances in my profile, I can only see other people autosaved dances. Where are mine? Maybe I am not in the right sub menu. Can someone tell me exactly where to go. Thanks a lot.
    Hey!

    Sorry to hear that you are also encountering this issue. You can access your games and apps via the instructions below:

    1. Press the Guide button in the middle of the controller.
    2. Scroll down to My Games & Apps.
    3. Hover over the game tile and press the Menu button.
    4. Select Manage game & add-ons.

    We would also recommend completing the steps here:

    https://support.ubisoft.com/en-gb/Article/000061501

    If the issue continues after this please let us know.

    Thank you.
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