Just Dance 2020 unplayable on my Stadia. Just Dance Controller app broken on iOS 13.4 | Forums

[guest-cRzGIWba]

Hello everyone,

Thank you for your continued reports of issues with the Just Dance Controller app and Just Dance Now on iOS 13.4.1.

Can you please clarify the following for us in your support cases if you have not already done so, so we can report this information forward:

- The exact iOS devices you are using

- Your current iOS version in use

- Whether your device and console are using the same network when trying to play

- Do you also notice any improvement after reinstalling the application?

Thank you.

the app has been crashing both in my phone and my sister's phone.

- iphone 6s and iphone 8
- 13.4.1
- yes
- no

[MasseyOmura]

Hello everyone,

Thank you for your continued reports of issues with the Just Dance Controller app and Just Dance Now on iOS 13.4.1.

Can you please clarify the following for us in your support cases if you have not already done so, so we can report this information forward:

- The exact iOS devices you are using

- Your current iOS version in use

- Whether your device and console are using the same network when trying to play

- Do you also notice any improvement after reinstalling the application?

Thank you.

iPhone SE2 and iPhone Xs
iOS 13.4.1
Yes
No

[Barbarapc5]

Hello everyone,

Thank you for your continued reports of issues with the Just Dance Controller app and Just Dance Now on iOS 13.4.1.

Can you please clarify the following for us in your support cases if you have not already done so, so we can report this information forward:

- The exact iOS devices you are using

- Your current iOS version in use

- Whether your device and console are using the same network when trying to play

- Do you also notice any improvement after reinstalling the application?

Thank you.

iPhone 6s
13.4.1
Yes
No

[iferoporefi]

Hello everyone,

Thank you for your continued reports of issues with the Just Dance Controller app and Just Dance Now on iOS 13.4.1.

Can you please clarify the following for us in your support cases if you have not already done so, so we can report this information forward:

- The exact iOS devices you are using

- Your current iOS version in use

- Whether your device and console are using the same network when trying to play

- Do you also notice any improvement after reinstalling the application?

Thank you.

Hey man, maybe this can help:
I’ve noticed that it crashed for the first time when I had to choose the song, then it crashes constantly when pairing.

Thus, works fine until you enter in the songs/playlist menu and then crashes constantly at pairing.

Maybe something related to the songs/playlist menu? Is there some storage data that you setup in that precise moment that is going to be used anywhere, even when pairing?

Let me know if I can run some other tests

[CaroolConti]

Hello everyone,

Thank you for your continued reports of issues with the Just Dance Controller app and Just Dance Now on iOS 13.4.1.

Can you please clarify the following for us in your support cases if you have not already done so, so we can report this information forward:

- The exact iOS devices you are using

- Your current iOS version in use

- Whether your device and console are using the same network when trying to play

- Do you also notice any improvement after reinstalling the application?

Thank you.

- iPhone 7
- 13.4.1
- yes
- no

[guest-TA5fdNS8]

- iphone 8 plus
- 13.4.1
- yes
- no

[Jonnis-2465]

- iphone 8 plus and iphone 6s
- 13.4.1
- yes
- no

[rnz_ca]

Hello everyone,

Thank you for your continued reports of issues with the Just Dance Controller app and Just Dance Now on iOS 13.4.1.

Can you please clarify the following for us in your support cases if you have not already done so, so we can report this information forward:

- The exact iOS devices you are using

- Your current iOS version in use

- Whether your device and console are using the same network when trying to play

- Do you also notice any improvement after reinstalling the application?

Thank you.

---

I find myself with exactly the same issue. Please fix.

- iPhone X
- iOS 13.4.1
- Yes, PS4 is hardwired; phone is connected through Wi-Fi to the same Access Point
- No improvement

NOTE: My spouse has an iPhone 6 with iOS 12 and works fine. Apple must have introduced something new in their iOS 13 SDK that needs to be integrated into the app.

[Freya7929]

- iphone 8 plus and iphone 7
- 13.4.1
- yes
- no

This is very frustrating. Please fix.

[Freya7929]

- iphone 8 plus and iphone 7
- 13.4.1
- yes
- no

Please fix.