1. #11

    The same problem

    Unplayably for me too
    Just had bought and get frustrated now
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  2. #12
    same problem
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  3. #13
    UbiKoality's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Posts
    2,066
    Hey everyone! I'm sorry to hear that you're all having these issues with the Just Dance Controller app. Please contact our Mobile Support team here for further assistance. They'd be glad to help get these issues resolved so you all can get back to dancing!

    Feel free to let me know your case number(s) once they have been created. Thank you!
     1 people found this helpful
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  4. #14
    Originally Posted by UbiKoality Go to original post
    Hey everyone! I'm sorry to hear that you're all having these issues with the Just Dance Controller app. Please contact our Mobile Support team here for further assistance. They'd be glad to help get these issues resolved so you all can get back to dancing!

    Feel free to let me know your case number(s) once they have been created. Thank you!
    My case number is 11586561.
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  5. #15
    My case number is 11537541
    I have had this problem too I am so aggravated with this problem
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  6. #16
    Ubi-Mark.'s Avatar Ubisoft Support Staff
    Join Date
    Nov 2017
    Location
    Base of Operation
    Posts
    6,899
    Hello Dancers!

    Thank you for your updates. I checked your cases and I noticed that they were redirected to the responsible team. You should get a reply soon. Apologies for any inconvenience caused by this and if you have any other questions or concerns, please let us know.
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  7. #17
    My case number: 11596699

    Originally Posted by UbiKoality Go to original post
    Hey everyone! I'm sorry to hear that you're all having these issues with the Just Dance Controller app. Please contact our Mobile Support team here for further assistance. They'd be glad to help get these issues resolved so you all can get back to dancing!

    Feel free to let me know your case number(s) once they have been created. Thank you!
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  8. #18
    Claim# 11620528
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  9. #19
    Claim 11624795
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  10. #20

    Unplayable and I’m pissed

    Claim 11648559
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