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  1. #1
    swdan's Avatar Junior Member
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    Mar 2020
    Posts
    11

    Unable to buy division2

    neither from epic store nor from uplay
    all options out there seems to be locked to russian gibberish
    so how do i buy full game instead of russian ghetto?
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  2. #2
    racdavies's Avatar Member
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    Jan 2018
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    UK
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    77
    Where are you from.
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  3. #3
    Ubi-Litten's Avatar Ubisoft Support Staff
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    Oct 2018
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    2,021
    Thanks for getting in contact and sorry to hear you are having this problem while attempting to purchase Division 2.

    In most cases our web and Uplay stores will automatically redirect to the correct regional store for your location.

    If you feel this is not the case, please feel free to contact us with further details of your location and account settings and we can get this looked into further.
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  4. #4
    swdan's Avatar Junior Member
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    Mar 2020
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    11
    obviously, not russia
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  5. #5
    swdan's Avatar Junior Member
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    Mar 2020
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    11
    obviously i got a refund for that division 2 russian demo. i have no problems with my region\country, while ubisoft clearly has problems distinguishing russia from non russia

    or the problem is already solved?
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  6. #6
    Ubi-Borealis's Avatar Ubisoft Support Staff
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    Jun 2020
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    2,470
    Hello there swdan!

    Just to clarify, you are given the option to purchase The Division 2, however it is the Russian version of the game. Is this correct?

    I recommend contacting our support team with more information about your region so we can investigate this further for you. Once you have opened a case, please share your ticket number so we can take a closer look. Thanks!
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