1. #1
    Cural42's Avatar Senior Member
    Join Date
    Sep 2018
    Posts
    659

    Won match, but did not receive locker rewards!!

    I just finished a PVP match while fighting for a PVP pack, and won the match with a 2-1 victory. The game even displayed "Victory" on the screen to indicate that I had won the match. But instead of going to the SR gain animation, the game kicked me out of the match with a bogus connection error, as I have been getting perfect connection the entire time up until after I won the match, and then I found myself on the outdoors screen looking at the various houses.

    I did not receive my SR reward, I did not receive my locker rewards, and my two phones that I destroyed did not count towards my PVP pack.

    While I don't expect you can do anything about the PVP pack phones, since I'll have already completed the pack by the time anybody gets to this, I would like the SR that was supposed to have gone to me, and the locker rewards.

    My IGN is the same as my username here.
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  2. #2
    Ubi-Toller's Avatar Community Manager
    Join Date
    Nov 2017
    Posts
    1,978
    Hey there!
    Well, that's a new one to me! I'm not able to see the data that I believe would help me look into this, so I'm going to suggest the Ubisoft Support team for this issue.. Do you need the link to their page?
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  3. #3
    SJ4G's Avatar Junior Member
    Join Date
    Mar 2020
    Posts
    2
    Iím pretty sure this happened to me too or at least something similar. I didnít notice if the SR change occurred and I didnít have a connection error message, I did win a match and didnít get to open lockers after, and I definitely had not reached the locker limit.
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