I play on PS4, Started a 3rd character, which I boosted an immediately entered New York with. Now I am unable to log onto my main character. My Alt, which is in DC, is fine. Somehow my main character gets stuck on the post character select load screen.

Not sure if it had to do with me entering New York on the new character, but as I said, my second guy logs in fine. I sent a support ticket and they told me to restore my licenses, which I had already tried. No dice. Please Advise.