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  1. #1

    Black screen

    Hello,

    I just purchased FAR CRY 4 and the soon as I finish the Prologue, a get a BLACK SCREEN. No more response.
    Searching Google I found out it was common, but I didn't found any resolve.

    Please help me with this!

    PC:
    - CPU: AMD FX 8350 Eight Core
    - GPU: Nvidia GTX 1060 3Gb, driver 445.75
    - RAM: 12Gb RAM

    Thank you!
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  2. #2

    Ubisoft have a bug in Far Cry 4

    You are not the only one I am afraid. It looks like Ubisoft have a bug in Far Cry 4 and they are refusing to fix it. Or they don't know how to fix it. I very much regret my purchase of the game as I cannot play it. It is a travesty.
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  3. #3
    WID992007's Avatar Senior Member
    Join Date
    Sep 2007
    Posts
    2,280
    Originally Posted by jewulo Go to original post
    You are not the only one I am afraid. It looks like Ubisoft have a bug in Far Cry 4 and they are refusing to fix it. Or they don't know how to fix it. I very much regret my purchase of the game as I cannot play it. It is a travesty.
    nope your so wrong .. i have the game here it works perfect ..has since 2014

    if you bought it on steam yea the steam version of the FC 4 map editor will screw up your game
    Steam was made aware of the problem last year and never fixed it .. its not a uplay or Ubisoft issue as i have a uplay only copy here that works perfectly fine with both the game and editor
    my steam version will crash if i open the editor (yea i own a steam copy as well as a Uplay only one and now i only use my uplay only copy )

    also do not use the latest Nvidia drivers they may be buggy .. use DDU and do a clean install of an older vid driver

    if you have a steam copy yea
    Most likely due to the error with the STEAM version of the far cry 4 map edit program ,
    to fix it, yes you will need to edit your system registry and remove a bad Uplay entry that STEAM created, as well as UNINSTALL, then reinstall the Uplay launcher and Quite possibly your FAR CRY 4 game
    here is the link for the info on the FC 4 registry fix


    BACK UP YOUR SAVE FILE FIRST ..that information is also listed in the tips section on how to do this step
    or see the ubisoft page on how to back up your save files here
    https://support.ubisoft.com/en-GB/fa...ay-save-files/


    (*Note the Uplay only version of Far Cry 4 does not have this PROBLEM .only the STEAM version of the game seems to have an issue with the far cry 4 map edit program )
    PLEASE see the TROUBLESHOOTING TIPS section PINNED TO THE TOP OF THE FORUMS ON STEAM , as that info about the problem has been posted there for over 1 year


    see as well these links to other forums posts on the issue, to fix it on your PC


    https://steamcommunity.com/app/29811...0856106568287/


    see also
    https://steamcommunity.com/app/29811...4964985644034/
    https://steamcommunity.com/app/29811...0247641982223/
    https://steamcommunity.com/app/29811...6410443376001/


    Additionally, for other issues you may wish to look into, that may be the cause of your problem ...


    Please see the Ubisoft Support Troubleshooting page here
    https://support.ubi.com/en-GB/faqs/0...oubleshooting/


    If you still have an issue, Please Contact Ubisoft Support Directly.
    you can do so from that above LINKED page .. or here...to open a support ticket / case

    https://support.ubi.com


    please include your MS info and DX diag files to your support ticket, to make it easy for them to assist you
    See this page on how you do that step ...

    https://support.ubi.com/en-GB/faqs/000026442/


    Ubisoft also has online support options via Facebook or Twitter in case you have those apps installed ..to check on updates to your support ticket.
    https://twitter.com/UbisoftSupport
    https://www.facebook.com/UbisoftSupport
    as well as a Live chat support option Via the main support site


    Good Luck , i hope you find your fix!

    by the way my Specs are
    Intel i 5 7600 K @ 4.4 ghz
    16 gig of crucial ballistix DDR 4 ram
    Asus Strix gaming Z 270 H main board
    Gigabyte WINDFORCE 2 GTX 1060 6 gig factory Overclocked model using an older Nvidia driver 388.71 with no geforce EXP installed
    Win 10 Pro 64 bit


    So if you have an issue check your own PC out first by seeing the links i posted or contact Ubisoft Support Directly
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