🛈 Announcement
Greetings! The Division forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game
  1. #1

    Game crashes only when trying to play any DLC content

    Game ran fine before last patch. Since newest patch it crashes only on DLC content. Base game and map runs like a top for hours on end. WONY, Kenley college, Coney island and camp white oak all drops with in 30 seconds of loading map. Windows up to date. All drivers up to date. Cant seem to find anything regarding this particular issue. I do have it setup to send crash reports to Ubisoft. They are probably tired of seeing them from me at this point. This issue needs to be fixed ASAP in my opinion as not only did I pay $100 for the season one content....,like a fool I dropped $30 on WONY. Been playing since D1 and love the franchise but this is out of control. Ubisoft needs to get there crap together.

    Ryzen 5 2600x
    16gb RAM
    Radeon RX 580 8gb VRAM
    1tb ssd
    MSI X470 GAMING PLUS mobo
    Share this post

  2. #2
    Styxs_NL's Avatar Senior Member
    Join Date
    Jan 2015
    Posts
    1,000
    you run it on DX12 or 11, if you run it on 12 then try 11, 12 tend to be buggy and seems to keep crashing alot
    Share this post

  3. #3
    Adze.'s Avatar Senior Member
    Join Date
    Jun 2016
    Posts
    1,005
    Try DX11, a complete reinstall of Division or verify the files in Uplay. I have a similar system to yours and the only time I got crashes was when I was running DX12. Oh, I also had some crashes when I first bought the game because my RAM timings were bad but that would affect the entire game probably.
    Share this post

  4. #4
    Running DX11....Looks like a verification of files was the trick....good thing too....was about to do fresh install
     1 people found this helpful
    Share this post

  5. #5
    Everbody crashes on DirectX 12. No idea why fixing this is not the first priority before pushing out new content!
    Share this post

  6. #6
    I have a similar issue, except mine won't even load. I was playing all night last night, but today, I cannot even get Uplay to launch the game. Help?
    Share this post

  7. #7
    ^ couple of people have reported the game freezing on launch on PC (without the ability to send a crash report). Do you have this issue as well?
    Share this post

  8. #8
    Ubi-Mark.'s Avatar Ubisoft Support Staff
    Join Date
    Nov 2017
    Location
    Base of Operation
    Posts
    6,899
    Hello Agent_Kelso77, welcome to the forums!

    Sorry to hear that your game keeps crashing. Can you please try the troubleshooting steps here?

    If the issue persists, could you please submit a support ticket on our Support Site?
    Please attach both of the following system files.
    Our Customer Support team will investigate this further for you.

    Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.
    Share this post