Hello Razor9747,
You might experience a delayed delivery for the digital content purchased via the Ubisoft store. They are aware and working on the issue.
Feel free to contact their customer support by clicking here if you have waited for some time. Keep in mind their support has longer response times due to high volume of contacts.
I am not associated with Ubisoft nor work for them. All comments are my own and can be wrong as I am person and not a robot :-). - signed by a proud Ubisoft user
I play on PC and I used a lot of my club units to redeem a number of rewards for Odyssey and I still have not seen them ( or anything under rewards) and would love to use them in game. When can I expect to see those redeemed rewards?? Also I dont see Challenges anymore, will they register while I play the game right now or is it needing a fix?
Missing challenges is normal.
What is not normal is the missing rewards.
They are no longer available from the “owned” section of the store.
Ive reported or added this information in 3 threads and I have a support ticket since last night (24hours ago basically) and have received 0 replies from ubisoft.
Hey,
Thanks for reaching out on the forums. We are currently looking into this on our end, more info can be found here: https://support.ubisoft.com/en-GB/fa...Creed-Odyssey/