Hello Sanmox10,Originally Posted by Sanmox10 Go to original post
Thank you for sharing your workaround!
@ZdybciooO, I'm glad that the issue has been resolved for you. Happy gaming!
Hey livegaming2042 thanks for your reply, I responded to your other thread, I wanted to know what settings you were originally running with your graphics card, if you have a moment, please get back to me in that thread - https://forums.ubisoft.com/showthrea...-will-not-load
As for anyone else who may be experiencing a black screen on launch, please let us know if Ubi-Mark's troubleshooting guide worked for you, disabling all other possible conflicting programs when running the game.
You may also want to reset your GPU's settings to default if using a custom profile like livegaming2042 suggested worked for them.
Some other troubleshooting steps to resolve the black screen include -
- Run the game as administrator via the game's .exe file using the files properties option
- Update Ubisoft Connect game launcher
- Update GPU drivers and Windows OS to latest version (Windows 10 update currently Update 2009 build 20H2)
- Install game to another Hard Drive or SSD drive if available
- Verify the game files to fix any corrupt or missing files
- Make sure the game is whitelisted as not a threat in your anti-virus software
This support article should explain how to perform some of these solutions -
https://support.ubisoft.com/en-GB/Article/000061047