1. #1

    [PC] Black screen problem

    Everytime when I lauch the game I get stuck on a black screen with the version of the game written to the bottom left corner. I have tried to verify the files, to reinstall the game, i have downloaded the latest graphics card updates, and i have tried looking for help but I haven't found anything usefull.
    I would be very happy if u could help me fixing this problem.
    P.S: I have a Ryzen 5 1600, 16gb of ram, Geforce GTX 1070, and windows 10
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  2. #2
    Me to
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  3. #3

    [PC] Game not starting

    HI!

    when I want to run the game, the screen goes black and in the lower left corner there is only a Beta number, then after nothing happens
     1 people found this helpful
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  4. #4

    Stuck on Black screen with strange noise

    Hello i got a bug like my screen still black and i cant do anything and i hear a strage sound like a video dosent start after login screen...



    thx
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  5. #5
    Same
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  6. #6
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Hey there guys,

    I'm sorry to see you're having issues running the game!

    First of all, please make sure your rigs meet the minimum requirements of the game, which you can check here.

    Please also ensure you've given the steps in our PC troubleshooting guide a try.

    Keep us updated on how you get on and if there are any changes in the game's behaviour

    Thank you!
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  7. #7
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Originally Posted by itazura011 Go to original post
    Hello i got a bug like my screen still black and i cant do anything and i hear a strage sound like a video dosent start after login screen...



    thx
    Hello itazura011,

    Welcome to the Forums, I'm sorry to hear you're having trouble launching the game!

    Can you please ensure that your system meets the required specs, you can check this here.

    If your PC meets the specs, please give the steps in our PC troubleshooting guide a try.

    Let us know if there are any changes at all!
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  8. #8
    yyy with

    i7 4790k (overclocked)
    2070
    32gb ram
    5 ssd and

    reinstall on every ssd

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  9. #9
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Originally Posted by ZdybciooO Go to original post
    yyy with

    i7 4790k (overclocked)
    2070
    32gb ram
    5 ssd and

    reinstall on every ssd


    Hey ZdybciooO,

    Have you yet tried running the game while not overclocking your CPU to see if there are any changes?
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  10. #10

    Blackscreen

    I have a blackscreen when i start the game. It appears after the warnings and the press Space to continue. Anyone got the same problem?
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