1. #1

    Problem with the played minute update on Xbox com

    Hi, we are currently using Just Dance 2020 for a research study and the version we use is Xbox One - it seems that this game, unlike its predecessors, would report on Xbox com website the minutes played, achievements, etc. along with lots of other play information like the previous generations of the Game - e.g. Just Dance 2017. As of now all of our other games on Xbox com display played minutes except for this 2020 version. Could you please look into this and solve this issue ASAP? The research participants need to see the minutes played as well as their accomplishments. Many thanks!

    https://web.northeastern.edu/amylu/JustDance/2017.PNG

    https://web.northeastern.edu/amylu/JustDance/2020.PNG
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  2. #2
    UbiDork's Avatar Community Manager
    Join Date
    Dec 2018
    Posts
    5,209
    NUHTL: Thank you for reaching out about this. I do see that you created a support ticket 11047928 about this issue. I do apologize that this seems to have impeded on your research, but we will share this with our team to see what we can do moving forward.
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