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  1. #1

    lone wolf not unlocking

    I just finished a game on mercenaries which was a pain to get a full group for and i came in second place and even got 300 prestige points for it and the unlocked lone wolf outfit notification but when i try to equip it its still locked and i even re opened the game and everything to see if that would fix it
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  2. #2
    UBI-Froggard's Avatar Ubisoft Support Staff EMEA
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    Hey,

    Are you able to take a video or screenshots in game showing that you should have it and it's not equipping?
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  3. #3
    i didnt take a screenshot of the endgame screen, would there be any where to check for stats for the game mode?
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  4. #4
    https://steamcommunity.com/sharedfil...?id=2015648439
    https://cdn.discordapp.com/attachmen...7-22-13-44.jpg

    These are screenshots from other people in the group we organized to get the outfit who did manage to get the outfit
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  5. #5
    Ubi-Karl's Avatar Ubisoft Support Staff
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    Originally Posted by coolrey1 Go to original post
    https://steamcommunity.com/sharedfil...?id=2015648439
    https://cdn.discordapp.com/attachmen...7-22-13-44.jpg

    These are screenshots from other people in the group we organized to get the outfit who did manage to get the outfit
    Thanks for sending these over coolrey1!

    Could you also provide screenshot showing outfit locked?
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  6. #6
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  7. #7
    Ubi-Raziel's Avatar Ubisoft Support Staff
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    Originally Posted by coolrey1 Go to original post
    yes here is the outfit still locked

    https://steamuserimages-a.akamaihd.n...408A9AD0DBF6B/


    Thank you! It is strange that this reward has not unlocked for you, but leave this with me and I will investigate!

    I'll be back as soon as I have more information
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  8. #8
    Ubi-Raziel's Avatar Ubisoft Support Staff
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    Hello again! This has now been submitted as an issue.

    It will take some time for the GRW team to investigate and try to reproduce the issue themselves. We'll try to keep you up to date if we learn more!
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  9. #9
    Thank you! it is an unfortunate issue since the mode on pc is practically dead and finding a group was difficult but i really appreciate the responses thank you very much!
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  10. #10
    Ubi-Viral's Avatar Ubisoft Support Staff
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    Originally Posted by coolrey1 Go to original post
    Thank you! it is an unfortunate issue since the mode on pc is practically dead and finding a group was difficult but i really appreciate the responses thank you very much!
    I completely understand how difficult it must have been so hopefully this issue will not take too long to get resolved. Rest assured we will do our best to keep you up to date. Happy Gaming!
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