Game crash | Forums

[shoesgfx]

I have te same issue
i7 7700k
rx 5700 xt
16g ram
ssd evo pro

[ScarrPS2]

As far as AVX, a solid explanation on why and how it can cause problems for gamers is described by Intel. https://software.intel.com/en-us/art...2-instructions Read the 1st line of 2nd paragraph.

[Archer040]

The Division 2 is a very demanding game in regards to AVX CPU instructions. Most games do not utilize as many AVX calls as what you will experience with TD2. A lot of you are describing possible AVX overload on your CPU which results in random resets, bluescreens, crashes and freeze ups/hangs.

Most modern PCs can have this setting adjusted in the BIOS. You will need to reboot the PC, press the onscreen hotkey to enter BIOS and look in the CPU/Config section (it will be worded variably based on your motherboard/bios combo). The command you are looking for is "AVX Offset". If the value is disabled, or Zero, then try changing it to a value of 2. If you no longer have crashing problems, then it was the AVX cpu instruction causing your CPU to crash due to lack of voltage or too much heat.

If the AVX Offset of 2 fixes your issue, then keep it like that for about a week just to make sure. Then go back into the BIOS and change the value to a 1. Then test. If no crash, then leave it at a 1, as this allows for slightly more performance than the value of 2. If you do crash at 1, then go back to the value of 2.

Whenever I played TD2, I always had to run an AVX Offset of 2 on my I7-7700K that was overclocked. AVX CPU code instructions are some of the most demanding, they generate enormous amounts of heat and require maximum voltage in order to keep the CPU from crashing. If your CPU is on the edge of being unstable, AVX instructions can easily crash it.

Except everything was fine prior to the update earlier this week, and the maintenance today made it much worse. There are a ton of these posts being made after WONY released. I do appreciate your lengthy reply; I just think it's more likely to do with the game updates.

[D00M996]

An i7 8700 should handle it though! CPU and GPU Temperatures are ok. Sometimes it crashes after 5 Minutes, sometimes i can play for over 3 hours without any problems. This problem accured with my old i7 3770 as well in the past. It´s a problem since launch for a bunch of players.

[shoesgfx]

My cpu temperature is 40celcius and gpu 50-60celcius, the game freezes at random points, all of the times when my character is just walking, Not on shooting or explosions happening around. I also have 100-140fps when playing.

NEVER had issues before with the game and since many people complain about this as well, i'm pretty sure it's the latest patch

[shoesgfx]

Where exactly are those configurations, i'm trying to test this theory but my bios doesnt show any information about avx settings anywhere

[Longfellow78]

Except everything was fine prior to the update earlier this week, and the maintenance today made it much worse. There are a ton of these posts being made after WONY released. I do appreciate your lengthy reply; I just think it's more likely to do with the game updates.

The Division 2 is a very demanding game in regards to AVX CPU instructions. Most games do not utilize as many AVX calls as what you will experience with TD2. A lot of you are describing possible AVX overload on your CPU which results in random resets, bluescreens, crashes and freeze ups/hangs.

Most modern PCs can have this setting adjusted in the BIOS. You will need to reboot the PC, press the onscreen hotkey to enter BIOS and look in the CPU/Config section (it will be worded variably based on your motherboard/bios combo). The command you are looking for is "AVX Offset". If the value is disabled, or Zero, then try changing it to a value of 2. If you no longer have crashing problems, then it was the AVX cpu instruction causing your CPU to crash due to lack of voltage or too much heat.

If the AVX Offset of 2 fixes your issue, then keep it like that for about a week just to make sure. Then go back into the BIOS and change the value to a 1. Then test. If no crash, then leave it at a 1, as this allows for slightly more performance than the value of 2. If you do crash at 1, then go back to the value of 2.

Whenever I played TD2, I always had to run an AVX Offset of 2 on my I7-7700K that was overclocked. AVX CPU code instructions are some of the most demanding, they generate enormous amounts of heat and require maximum voltage in order to keep the CPU from crashing. If your CPU is on the edge of being unstable, AVX instructions can easily crash it.

I am 100% sure that this gentleman is totally right with AVX as the reason for crashes. Because I am overclocking my 6700k to 4.6 and it is stable in every game, and every stress test, except stress tests with AVX enabled when it immediately crashes.

I tried every single thing to make the game stop crashing, dx11, the page file, the dlls, administrator launch, verify files, etc etc. Literally 20 things.

I downclocked my cpu to 4.4ghz. Not only does it now not crash in the game (including under dx12) it now passes the same AVX stress tests? Conclusion? The heavy use of AVX is the cause of crashes with unstable overclocks.

I'd be interested to know how many of the crashes reported in D2 are for those with overclocked CPUs.

[AlandroSul]

I am 100% sure that this gentleman is totally right with AVX as the reason for crashes. Because I am overclocking my 6700k to 4.6 and it is stable in every game, and every stress test, except stress tests with AVX enabled when it immediately crashes.

I tried every single thing to make the game stop crashing, dx11, the page file, the dlls, administrator launch, verify files, etc etc. Literally 20 things.

I downclocked my cpu to 4.4ghz. Not only does it now not crash in the game (including under dx12) it now passes the same AVX stress tests? Conclusion? The heavy use of AVX is the cause of crashes with unstable overclocks.

I'd be interested to know how many of the crashes reported in D2 are for those with overclocked CPUs.

BS, I disabled overclocking and the game was still crashing (at DX12). The problem lies in the game itself, and Ubisoft is responsible for fixing that.

[Longfellow78]

BS, I disabled overclocking and the game was still crashing (at DX12). The problem lies in the game itself, and Ubisoft is responsible for fixing that.

Ok Felicia.

[Shad0wF0x9R]

Lilo,
I've been having a similar issue as you. I left DirectX 12 enabled. I capped my FPS so it wasn't running wild. Currently at 70 as I haven't had time to test higher fps. The big change I made was changing from Fullscreen to Fullscreen(Windowed). Also check and see if you have Game Mode Enabled in Windows 10. If you do, turn it off. Hopefully this helps but these changes let me play the game for close to 2 hours and no crashes to desktop.