All of the sudden after completing all story and side missions in nyc, went back to dc and now I can’t see my mask in inventory. All other gear I’m able to see just fine. Closed game. Restore licenses and I get Error code np-39227-3. Deleted game. Try to restore licenses. Same code. Redownoaded game. Tried to restore licenses again. Same error code. Booted up game and everything works fine but still can’t see my mask. Closed game. Restored licenses. Same code. Delete game. Restored licenses. Same code. Redownloaded game. Same thing all over again. Please help.
Hi OtownSTi!Originally Posted by OtownSTi Go to original post
Sorry to hear you getting the NP-39227-3 error. Can you please try rebuild database?
You may also need to power cycle your console by turning off your PS4's power completely, wait one minute then start it again. Also make sure your console is up to date. Thanks!
You're welcome!Originally Posted by OtownSTi Go to original post
Glad to hear that worked.
I’m having this same issue. Well, not the mask part, but the error code and constantly getting kicked out of the game. I’ve cycled the PS4. I’ve deleted/redownloaded, I’ve deactivated my primary and reactivated...then I went all out and put the PS4 through a full system initialization and still...error when I try to restore the licenses. Doesn’t help that with the pandemic panic the PlayStation support staff all seem to be out of work
Hello! I've been having this same issue and have done every troubleshooting option possible. I've been unable to download new games as they do not show up in my library and two games I preordered, just won't download. I am also blocked from access to MP in Call Of Duty Warzone
Hey everyone! I'm sorry to see this NP-39227-3 is impacting all of you. In order to troubleshoot this further, please complete all of the steps outlined in our basic troubleshooting guide for the PS4, as many of you seem to have tried bits and pieces from this guide but might not have completed every step. In addition to this, please delete and reinstall any affected content. Should the error persist after, please get in touch with our technical teams on our support website for continued assistance.