Bought the expansion yesterday when I found out it was released a day early.
It says I have it purchased in the store, and from what I'm reading it says I should've been prompted to download a file. I cant access the download through the ps4 but it says I can play it through the psn website when I access it through my phone.
I tried countless times talking to the pilot and he just keeps bringing me to the warlords paywall, but he doesnt give me the option to buy it again as it's been purchased already.
I bought a physical copy of div2 here in the states, but went through a digital version of warlords also here in the USA. Need help ubisoft we are now on day 2 of the problem
It is only me on this playstation and I do not share anything on this account with anyone.
Hi Nappy17s!
Sorry to hear you having issues with accessing the Warlords of New York and get error when you try to restore licenses. Firstly, please check your PS4 is updated.
If updated, please power cycle your console, which is to turn off your PS4's power completely, wait a minute then power it back up again. Finally, please try rebuild database.
If after all these steps you still cannot access this, please reach out to PlayStation Support to investigate your account and license. Thanks!
Very frustrating experience with the DLC content for WONY. I purchased the content via the PlayStation store and cannot access the mission. Shows purchased but nothing from pilot. I’ve been through support multiple times and refreshed licenses I can’t tell you how many times. I can’t be the only one. This is very frustrating.
Dumb question here but have you tried rebooting your system? I’ve had issues with cache keys etc and wouldn’t “fix” until I restarted my PS4
Sounds like things aren’t syncing up for whatever reason.
Also have you tried to go to NY without talking to the pilot? Honestly I can’t remember if you are required to talk to the pilot or not the first time you go to NY or not. I can fast travel back and forth now but I can’t remember if I had to go to the pilot the first time or not.
Hello I’m having the same problem, I’m stuck on the pilot’s menu and I cannot go to New York, I’ve tried all sorts of methods, restarted my PS4, restored my liscences, database built on safe mode but nothing happened, and when I enter the game in the first menu when you need to select your agent, you can see an icon of WONY on the right side of your character where it is mentioned: expansion available. The icon is in white. Please help