1. #1

    CD Doesn't work anymore?

    Dear Ubisoft.
    Long ago on steam I bought SC: Conviction.
    I recently re downloaded it, only for it not to work on windows 10,
    Whenever I tried running in Compatibility Mode (windows 7), I'd receive "Error Code 1"
    I figured I'd have to download Uplay, so I did. When i tried to use the CD Key that Steam provides me with, it says the game has already been claimed. I OWN the game, I Bought it legitimately.
    Is there anything that can be done here? Its in my steam library, I OWN a legal copy of your game.
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  2. #2
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    6,071
    Hi DropThaBass97,

    Thank you for contacting us.

    If you haven't already, to help us look into this, please speak with the Support Team through one of the channels below:
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