1. #11

    Error 0x03010481

    Hi! The same happens to me. I'm at level 107 and when I want to put the egg in the incubator that message appears. What could I do?
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  2. #12
    Ubi-Houck's Avatar Ubisoft Support Staff EMEA
    Join Date
    Sep 2014
    Posts
    3,949
    Hi PechugasLaru22!

    Sorry to hear you getting Error 0x03010481. What platform are you on? (Android or iOS)

    Thanks!
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  3. #13

    Error 0x03010481

    Android
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  4. #14
    Ubi-Borealis's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,172
    Originally Posted by PechugasLaru22 Go to original post
    Android
    Thanks for clarifying that for us! If you haven't already, I recommend trying the steps from our Android troubleshooting article.

    Are you connecting to the internet via WiFi or mobile data? Could you try connecting to another hotspot and check if the error persists?
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  5. #15
    I am also running into this same problem when trying to put the incrediball egg into the incubator.

    Error 0x03010481. An error has occurred on our servers. Please try again later.
    (screenshots attached)


    https://ibb.co/Bwxp9H1
    https://ibb.co/TmLxkwv
    https://ibb.co/2WYCvHj


    I'm quite sure its a profile sync issue because when I scratch some lucky tickets
    and then re-open the game, it resets the count of the tickets back to my number.
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