1. #1

    Server Problem 0x03010481

    Hallo, seit Samstag, den 29.02, musste ich meine Abenteuer 222-224 ständig wiederholen, bin in Level 5, zuletzt konnte ich das Ei nicht ausbrüten und komme seitdem auch nicht mehr weiter, das heißt, die Abenteuerkarte wird nicht mehr angezeigt! 🤔 😳 😔
    Könnt ihr mir bitte helfen und das Problem beheben? 🤔
    Vielen Dank und lieben Gruß von Kristiina 😘
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  2. #2
    Ubi-Woofer's Avatar Ubisoft Support Staff
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    Hey Kristiina! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further? Could you also tell me any troubleshooting you have performed to address the issue you are describing?

    Alternatively, if you'd like to receive support in your native language, you're welcome to create a support case on our website regarding the issue, or start a Live Chat.
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  3. #3

    0x03010481

    Hi
    I have been encountering this problem for a long time. Please help me. Error code: 0x03010481. I can't play in the game because of the error.


    Originally Posted by Ubi-Woofer Go to original post
    Hey Kristiina! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further? Could you also tell me any troubleshooting you have performed to address the issue you are describing?

    Alternatively, if you'd like to receive support in your native language, you're welcome to create a support case on our website regarding the issue, or start a Live Chat.
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  4. #4
    Ubi-WheelyDuck's Avatar Ubisoft Support Staff
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    Originally Posted by VivaLa Go to original post
    Hi
    I have been encountering this problem for a long time. Please help me. Error code: 0x03010481. I can't play in the game because of the error.
    Hey VivaLa,

    Sorry to hear you are getting this error. Would it be possible to show us a screenshot of this error?

    Out of interest when does this error occur and what action did you complete before it happened?
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  5. #5
    I get an error when I want to get the egg. The game moves are also slow.
    sorry i couldn't add a picture

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  6. #6
    i think i did it

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  7. #7
    I also shot the video of the game

    https://we.tl/t-3i4RYJlWGL
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  8. #8
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Originally Posted by VivaLa Go to original post
    I also shot the video of the game

    https://we.tl/t-3i4RYJlWGL
    Hey VivaLa,

    I'm afraid we can't view the video. Are you able to upload it to a video hosting website such as YouTube and send us a link?

    And what device are you playing the game on?
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  9. #9

    Error 0x03010481

    Hola! A mí me pasa lo mismo. Estoy en nivel 107 y cuando quiero poner el huevo en la incubadora me aparece ese mensaje. Que debería hacer?
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  10. #10
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Originally Posted by PechugasLaru22 Go to original post
    Hola! A mí me pasa lo mismo. Estoy en nivel 107 y cuando quiero poner el huevo en la incubadora me aparece ese mensaje. Que debería hacer?
    Hey there!

    I'm afraid Forum support is only available in English.

    If you can translate your message we'd happily see what we can do.

    Alternatively, you can open a ticket through or Support Site and an agent will get back to you in your preferred language.

    Thank you!
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