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  1. #1

    I killed my friends HC toon while she was in the White House

    Thanks for the f'd up fix to keep cheaters from beating the death mechanic in Hardcore.

    My friend was at the White House in the stash. I sent her a message. Her game froze up and when she restarted she received the you are
    dead screen.

    Now what. We had a hardcore raid scheduled and there is not enough time to get her back to raid ready before the new content drops.

    Do I get a trophy, commendation or special award for successfully and not intentionally killing an agent who was supposed to
    be safe in the White House?
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  2. #2
    Ubi-Keo's Avatar Ubisoft Support Staff
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    I'm sorry to hear that your friend has experienced this.

    Does she have a video when this happened?

    Has she tried closing the game down and logging in again? Does she keep getting the 'You are dead' notification?
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  3. #3
    She logged out and back again and all it shows is you are dead. Is it not possible for you to see where they are when they die? I dont think she has a video and she is
    so beside herself she is not answering me now.
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  4. #4
    Is there nothing you can do?
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  5. #5
    Ubi-Keo's Avatar Ubisoft Support Staff
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    Could you please ask her to close the game and restart her console then launch the game again to see if the issue persists.

    If it does could you ask her to take a video and post it on this thread along with her Ubisoft account username.
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  6. #6
    I sent her the message.
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  7. #7
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
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    Excellent, thank you.

    Let us know how she gets on with that.
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