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  1. #1

    Can't buy FC Primal on my region in Ubistore

    Hi Ubisoft, mind telling me why I can't buy FC Primal in my region? More specifically SEA region (South East Asia), meanwhile in other regions can buy the game with no problem. I know I can buy the game from Steam but I prefer to buy it on Ubistore, take a look at the link, please.

    https://store.ubi.com/sea/search?lan...20cry%20primal
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  2. #2
    Ubi-Viral's Avatar Ubisoft Support Staff
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    Oct 2015
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    Hey, afzal108!

    From the link below you can purchase Far Cry Primal from the SEA store.

    https://store.ubi.com/sea/far-cry--p...tml?lang=en_SG

    Let us know if you need anything else please.
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  3. #3
    Well.... that's in Singapore currency
    I'll be more specific, Malaysia currency. I want to buy the game in SEA region but in Malaysia currency. And every time I visit the store the game always in N/A, no price at all
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  4. #4
    UbiDork's Avatar Community Manager
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    Dec 2018
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    afzal108: Thanks for that clarification! For this issue, you'll need to contact your region's support team! To get started, please create a support ticket!
     1 people found this helpful
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  5. #5
    Alright,

    Do you think they will fix this kind of issue? Well, that depends if they accept my request or not.
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  6. #6
    Ubi-Orion's Avatar Ubisoft Support Staff
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    Originally Posted by afzal108 Go to original post
    Alright,

    Do you think they will fix this kind of issue? Well, that depends if they accept my request or not.
    We'll do our best to find a solution to this issue for you, yes. They should get back to you on that case shortly.
     1 people found this helpful
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  7. #7
    Wait, I just noticed that I post this thread on FC New Dawn.....

    ....I'm pretty sure I chose FC Primal section to make the thread oh well
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  8. #8
    UbiDork's Avatar Community Manager
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    afzal108: No worries!
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