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  1. #1

    Settlers II HE problems with colors

    Hi

    I've installed Settlers II History Edition and the game has blue colors. The grass is even blue and it's strange to play with such colours. It's working fine on other PC. What could be the problem ?

    Greetings
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  2. #2
    Ubi-Viral's Avatar Ubisoft Support Staff
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    Oct 2015
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    3,186
    Hey, przemaspr1980!

    Thanks for getting in touch about this. How are you connecting to your monitor or is it a TV? If it is HDMI, please unplug this and reconnect it to ensure it is connected properly.

    Are you running the game in fullscreen or windowed?

    Is your graphics card running the latest drivers?
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  3. #3
    I've got HDMI and RGB connection and it doesn't matter with which the PC is connected. I've got Integrated ATI Radeon 4200HD. I tried reinstalling the drivers but it gave me nothing. It's hard to play the game as it makes your eyes tired after some time. Here is the screenshot of the game with red water and bule grass.

    https://ibb.co/WkxQ1n6
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  4. #4
    Ubi-Spud's Avatar Ubisoft Support Staff
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    Oct 2018
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    3,226
    Hey przemaspr1980, have you tried verifying the game files, and then testing after a clean boot? If this is only happening on one PC, then I have a feeling that a background application may be interfering.
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  5. #5
    I did both of these and neither worked.
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  6. #6
    Ubi-Raziel's Avatar Ubisoft Support Staff
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    Jan 2019
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    Originally Posted by przemaspr1980 Go to original post
    I did both of these and neither worked.
    I believe I have found the issue, or it's certainly the most likely culprit from my research.

    First of all, here are the game's system requirements: https://support.ubisoft.com/en-GB/faqs/000039546/

    The video card needs to support Direct X 11. From the research I've done it appears your integrated graphics supports DX 10.1 but not DX 11.

    Without official support for this min. requirement, I'm sorry to say we won't be able to offer a solution.
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  7. #7
    hey there,
    I have the same problem with colors, but it is definitely not the Directx problem. I checked dxdiag on my Windows 8 and it shows Directx 11. I am launching this game on iMac using Parallels. Any other ideas?
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  8. #8

    ATI Radeon HD 3400 deactivated, intel graphic onboard works with normal Colours Win10

    A bit late, but i didnt have this Problem before

    My Backuplaptop just has these 2 Cards, deactivating the ATI in Hardwaremanager forced the Game to use the 2D (?) Onboardchip.

    Settlers 2 works correct now. (If you need the ATI Power after playing just switch it back on)
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  9. #9
    Ubi-Borealis's Avatar Ubisoft Support Staff
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    Jun 2020
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    2,470
    Hello there Tafihon! Welcome to the forums

    Thanks for sharing how you were able to resolve this issue. Hopefully, this will help other players encountering the problem as well!
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