Member
I have tried contacting ubi support. Only reaction they gave was if my internet was working. It does. My problem existd on Android. I have android 9 latest version.
Midnight Circuit has crashed since the before last season of that somewhere in May. I did one run and went back to the leaderboard screen, where the global board never loaded. This caused not being able to claim rewards, not being able to start the next heat of MC, and a new season of MC had started while the bug still existed for me. So the lights are still flashing orange and I cant claim rewards as it is greyed out.
I have tried clearing cache and a different connection, but does not help. I do not want to redownload for danger of losing all progress.
Since there have been no reactions on any forum post, I have been a bit unhappy. Hence my tweet to Trials Frontier twitter and Antti Illvessuo.
Ubisoft Support Staff
I was able to find one closed support case on your account - 12017304. If issues persisted after the troubleshooting provided (our guide / Google guide) was completed, the team requested that you reply with the following:
Could you please update your case with this information? You can access your cases using this link if you are signed into our support website.- Screenshot of the error message if you have any
- Device model & OS installed
- Screenshot of your Player ID
I do apologise that you have not received any replies to your posts up until this point. The team are aware of the issue and investigating, rest assured of that.
Junior Member
Hello.
How can I create a ticket for support?
Mine is stucked since I added a friend, 2 months ago.
Member
@Ubi-Woofer, midnight circuit is down for lots of people. Mine hasn’t worked since maybe February. I’ve contacted customer service who acknowledged the issue, no resolution. Said to make sure my game is up to date and that they had no eta on the fix. I’ve tried deleting and reinstalling, didn’t work. Everything else works fine, midnight circuit is the only issue I’m having these days.
Are you a mod? There’s a few threads out there about the game coming to an end or being placed on some sort of auto pilot. What’s your take on any of that? Wonder if it ties in with why the midnight circuit issue has gone so long without being fixed?
Member
Midnight Circuit is working for me today. Here’s to hoping it holds up for the entire event.
Member
Just to say that Midnight Circuit was all working correctly (finally) with the Dual Snowfest track and this ended earlier today. This is the first time in 5 months that I have managed to finish the Midnight Circuit season fully and get the rewards. Immediately after this it started a new track - Streetscape. I had one go and now it seems that it is broken the same as before. Using iOS - fully updated to latest system software and game is also fully up-to-date.
PLEASE don't let this be broken for months and months again.
Member
Same here, it locked up when I received the reward from the first leg. Locked up exactly like it was before the fix...
Member
I gave praise to Ubi-Woofer for getting the MC fixed, it seems that my praise was premature. If you check out the android forums then you will see that it is not just ios that is not working(again).lets hope that they are monitoring the forums again and will get a fix for it soon
Member
Yup, android is broke too. Cheers lads. I bet it will take some time again. Let us hope I am wrong
Junior Member
Was able to complete the first half of this trial after months of not able to access Midnight Circuit. Made it through to the reward screen and was able to complete a trial run of Streetscape. After that, I was no longer able to compete as the 'next challenger' is empty with the no scores have been set yet notification. My limited number of friends list does appear with apparent progress and a green dot is present to the left of the section tab.
If I quit the app and reload, the first time I click MC, I see two red flashes next to the global tab. If I go to the home screen and return, I'll see a single red flash next to the global tab. Switching between Global and Friends, I do not see a flash. I've tried airplane mode, restarting phone, login out and then back in to no avail.
Please let me know if you need any additional info. It certainly seems like a straight forward bug to squash given I can see my friends but not compete in the trial.
Seems like 6000+ players would be mighty peeved to not play the second round.
