Hello Agents, welcome to the forums!
Sorry to hear that you are unable to install your game. Can you please try the troubleshooting steps listed in this article? Many thanks and apologies for any inconvenience. If you have any additional questions, please let us know!
I tried downloading 4 times since Thursday 20-2. Best I got was a little over 26gig before the 0 of death. Today had same issue (continuing from the 26g) until suddenly the connection stayed and I managed about 10 gig before it died again. For about 1/2 an hour afterwards I kept restarting and managed to get a couple hundred mb each time.Unfortunately the d/l is back to the constant 0.
My total is now 40gig.
My guess is this is a server(s) issue.![]()
same reply everytime.Originally Posted by Ubi-Mark. Go to original post
This is not the first time users reporting this issue recently.
Do you really acknowledge this issue? is there anything working in the background to get this fixed?
I bought the game last week and I'm still stuck at downloading.
Can you advice the refund procedure?