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  1. #1

    Will the Dx12 crashing be fixed for WONY??

    I'll admit that I've recently come back to the game, but prior to my hiatus I was playing the game using Dx12 with little to no issues. However, playing the game now I'm having constant crashes using Dx12. I can play the game in Dx11 without crashes, but the performance is sub-par - so I'm at odds with what to do. I've gone through so many threads of varying fixes for the Dx12 problem (which still seems very prevalent amongst players) but I'm questioning whether to invest in WONY if I can't play the game without crashes. What's an agent to do...
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  2. #2
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Hello Toothless Spoon,

    Sorry to hear that your game keeps crashing while using DX12. Can you please try the troubleshooting steps here?

    If the issue persists, could you please submit a support ticket on our Support Site?
    Please attach both of the following system files.
    Our Customer Support team will investigate this further for you.
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  3. #3
    It will never be fixed because the devs don't care and dont bother sending in a support ticket because it will get you nowhere when it comes to dx12.
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  4. #4
    Slackbladder100's Avatar Member
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    This is unfortunately true. It's been like this since day one. I sent a ticket in way back then and after a few replies nothing. If they just said it can't be fixed at least it would an acknowledgment. I just use DX11 now.
     1 people found this helpful
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  5. #5
    Considering the sheer amount of people who experience this problem, and who raise a ticket with support, you'd have thought that they'd have least made an official acknowledgement of it by now. But no, it's just the usual cut 'n' paste replies aimed to placate people and make it look like something is being done.
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  6. #6
    Well it seems it's still an issue with WONY
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  7. #7
    http://https://forums.ubisoft.com/sh...ws-1903-update
    This helpe me avoiding my constant crashes to the desktop
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  8. #8
    https://forums.ubisoft.com/showthrea...ws-1903-update
    Sotty, here the fixed link. I had constant crashes prior to the patch and after, since I updated I had no crashes so far.
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