Uplay unable to download R6 | Forums

[EdcIsMonkey]

Initially I tried to update my R6 but it was terminated telling me I do not have sufficient disk space or no internet connection. So I uninstalled Uplay and R6 and placed Uplay on a disk with more than 300GB of space, but it didn't work. I tried clearing my temp folder, run with admin rights and turning off my antivirus and firewall. All gave the same error message. Please help.

[EdcIsMonkey]

I have contacted support but I have yet to receive a response from them. Please help, desperate here...

[EdcIsMonkey]

And the download stops right before the minimum playable amount. Is it a server issue?

[UbiKoality]

Hey ikoshi.. Sorry to hear that you're having trouble updating Rainbow Six Siege! Are Uplay and Siege installed on the save drive?

[EdcIsMonkey]

Hey ikoshi.. Sorry to hear that you're having trouble updating Rainbow Six Siege! Are Uplay and Siege installed on the save drive?

Yes same drive

[EdcIsMonkey]

Hey ikoshi.. Sorry to hear that you're having trouble updating Rainbow Six Siege! Are Uplay and Siege installed on the save drive?

Any suggestion?

[EdcIsMonkey]

Hey ikoshi.. Sorry to hear that you're having trouble updating Rainbow Six Siege! Are Uplay and Siege installed on the save drive?

please help

[EdcIsMonkey]

Admin please help

[el_baddie]

fuark man I'm in the same boat, I've been awaiting a response for a whole week (starting tomorrow). Their support seems to be useless sometimes. There's not much on the forums either so that's not very helpful either

[Yasser_XX]

Greetings,
Sorry for the delay but since they're busy creating new content along with the new operation, anyways try to contact them in social media Twitter: https://twitter.com/UbisoftSupport / Facebook https://www.facebook.com/UbisoftSupport/, or drop your case number here a support staff will see your problem and maybe push the case to the right departement and you'll get an answer as soon as possible.