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  1. #1

    It’s been almost 72 hrs and still no Rewards from Referral program

    It’s shows on the veteran dashboard that I completed stage one. I received an email I am in the veteran program. We did three missions and I have not received my rewards and it’s almost been 72 hours. I put a ticket in and they keep telling me to wait. I just want to know if I did something wrong or did something not get done by my friend. Help!!
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  2. #2
    nuxbag's Avatar Senior Member
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    Apr 2018
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    Originally Posted by XPeeZeeX Go to original post
    It’s shows on the veteran dashboard that I completed stage one. I received an email I am in the veteran program. We did three missions and I have not received my rewards and it’s almost been 72 hours. I put a ticket in and they keep telling me to wait. I just want to know if I did something wrong or did something not get done by my friend. Help!!
    did you look in ur stash mailbox, all the info looks good
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  3. #3

    Same issue here

    I am undergoing the same issue granted it has only been 29 Hours for myself but still No email confirmation as confirmed here

    https://gyazo.com/9310e0bfaa970cd53f1405b01ace32ce

    They are not providing any USEFUL information about this issue and when I contacted service they kindof kicked the rock to someone else and kept me in a moving loop for a solid 30 minutes
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  4. #4

    Same

    They seem to be lazy and won't do anything to help.
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  5. #5
    I have the same problem, no confirmation email has arrived and I have completed phase one, a ticket was placed the next day when it was completed, they only told me to wait for confirmation within 24 hours and it has already been more than 72 hours. put another ticket but it's time to wait for the answer on Monday.
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  6. #6
    I am in the same boat. It has almost 48 hours for me and my screen shows that I completed level 1 and should get the outfit and lmg. My friend still shows that they have not completed any of the missions. We ran 6 missions, 3 on story and 3 on normal all in my game. My friend got the 3 caches but on the lmg. I contacted support and this is what they told me "This is something we have had reported and is being reviewed by the development team. I'm afraid at this time the only thing I can suggest is keep an eye on the game's forums for updates.".
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  7. #7
    Skullstachio's Avatar Member
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    I just ran 3+ main story missions and the rewards meter has not updated...
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  8. #8
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Hello Agents,

    Sorry to hear that you haven't received your rewards yet. We noticed that some players are experiencing the delay. The development team is aware of this and they're investigating this issue. Apologies for any inconvenience caused by this.
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  9. #9
    Have done 3 missions with my friend and his mission meter did not update what so ever
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  10. #10
    not sure why Hamish made it a point to say if you didnt get them after 24h contact support then support says "we already know about it" and does nothing to help. he may as well have just said dont contact support...
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