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  1. #1

    Graphic glitch and floor falling

    I got massive graphic glitches reaching a safe house and when I’m in there I fall down the floor. Is there any fix for this? I can’t play the game. I got an rtx 2080 to, amd ryzen 7 3800x and 32gb
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  2. #2
    Hosea.'s Avatar Senior Member
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    Dec 2016
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    I had that problem last month. Before I never fell through the floor, then it was happening once or twice per play session. I recently got a new LT and the game runs well again. No more glitches like that and better response. I old pc was around four years old. I have a Maingear Element laptop

    Adapter Type GeForce RTX 2070 with Max-Q Design, NVIDIA compatible
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  3. #3
    UbiFaveRED's Avatar Community Representative
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    Originally Posted by darthpibe Go to original post
    I got massive graphic glitches reaching a safe house and when I’m in there I fall down the floor. Is there any fix for this? I can’t play the game. I got an rtx 2080 to, amd ryzen 7 3800x and 32gb
    Hello, which safe house? Could you possibly provide a screenshot of the safe house?
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  4. #4
    My pc in brand new, and this is the only game that I got a problem.
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  5. #5
    dagrommit's Avatar Senior Member
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    Originally Posted by darthpibe Go to original post
    My pc in brand new, and this is the only game that I got a problem.
    You need to at least tell them which safe house, and provide a screenshot. F12 will take a screenshot in your "Pictures\Uplay\Tom Clancy's The Division® 2" folder. You can then upload that screenshot to https://imgur.com or https://postimg.cc and link it.
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  8. #8
    dagrommit's Avatar Senior Member
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    Those look like you're in the Theater settlement. You should also provide the map location that's in the top right of the screen when you hit "ESC" - it'll look something like this (only it'll say Theater)":



    Beyond that, the first thing you should do is update your video drivers from nvidia: https://www.nvidia.com/Download/index.aspx (no need to install geforce experience)

    Note: for future reference, you embed the image using IMG tags
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