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  1. #1

    Cannot buy from Uplay store

    Anyone know why every time i try to buy anything i get oops sorry something went wrong then an an email

    A recent transaction associated with your account was flagged by our security system as being potentially fraudulent, and as a result, this transaction has blocked. Please note that you have not been charged for this transaction. We will continue to monitor activity on your account as part of our ongoing efforts to protect accounts from fraud.

    I just cant buy anything with a Visa Paypal tried changing browser & even used my iphone, im stuck, ubisoft dont have a clue why either. I can buy anything on any opther sites just not ubisoft/uplay
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  2. #2
    Same here, trying to buy the Warlord edition of The Division 2 but literally no methods worked including the ones given by support.
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  3. #3
    Same issue. No payment method seems to work.
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  4. #4
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Hi guys,

    We are limited in how we can assist with these issues over the forums, as it is a public channel.

    To help us look into this, please speak with the Support team through one of the channels below:
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