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  1. #1

    Can't see game in Ubisoft Club

    Hello

    I got Assassin's Creed 3 Remastered on Switch and yesterday, I linked my Ubisoft Club account from the main menu. However, the game isn't anywhere to be found in the list of games of my Ubisoft Club, therefore I cannot unlock any of the rewards, nor collect achievements.

    Can someone please help? Thank you.
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  2. #2

    Issue Still Present / Please Fix It

    Having the same problem, download both South Park The Stick of Truth and South Park The Fractured But Whole through Nintendo eshop on my Switch but neither games are showing up on my Ubisoft club account. I have linked my Ubisoft account to both games and linked my Nintendo account to Ubisoft.

    Have tried everything from re downloading to unlinking and re linking but the issue has not been resolved. Very unhappy as this prevents me from unlocking special in game items that are Ubisoft Club exclusive
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  3. #3
    Ubi-WheelyDuck's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    1,500
    Originally Posted by Saphira_MH Go to original post
    Having the same problem, download both South Park The Stick of Truth and South Park The Fractured But Whole through Nintendo eshop on my Switch but neither games are showing up on my Ubisoft club account. I have linked my Ubisoft account to both games and linked my Nintendo account to Ubisoft.

    Have tried everything from re downloading to unlinking and re linking but the issue has not been resolved. Very unhappy as this prevents me from unlocking special in game items that are Ubisoft Club exclusive
    Hey there,

    Sorry to hear this.

    If this persists for you please open a ticket so we can investigate further

    Thanks
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