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  1. #1

    Map Editor Multiplayer

    I build my own map in the Settlers IV map editor when I try this map in multiplayer it crashes instantly at my friend's computer either ''fatal error'' or ''Settlers IV stopped responding'' My friend also has exported the map to the game, any other ideas on how to fix this issue?
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  2. #2
    UbiChrisMANG's Avatar Community Representative
    Join Date
    Jun 2015
    Posts
    2,299
    Welcome to the forums Nonamejustgame! Our Support Team can take a look into this for you. You can reach Support here:

    If you would like to submit a Support Ticket for help you can do so here:
    https://support.ubi.com

    You can also reach out to our Facebook and Twitter Support pages here:
    https://www.facebook.com/UbisoftSupport/
    https://twitter.com/UbisoftSupport
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  3. #3
    Did you ever solve your issue I have the exact same problem with custom built maps, only the ones provided seem to work. The support ticket is impossible at minute as chat is always busy and you cant submit a ticket any other way at present.
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  4. #4
    Ubi-Raziel's Avatar Ubisoft Support Staff
    Join Date
    Jan 2019
    Posts
    4,533
    Originally Posted by Murgy. Go to original post
    Did you ever solve your issue I have the exact same problem with custom built maps, only the ones provided seem to work. The support ticket is impossible at minute as chat is always busy and you cant submit a ticket any other way at present.
    Hello! I can do my best to help you here!

    Although I'm unable to find any solutions for you just yet, I would like to ask you some questions. This will help me determine the root cause.

    - Do the crashes happen with custom maps that you made, your friend made, or both?
    - Are you both able to play your own maps without issues?
    - Following on from the above question, do the crashes only occur in multiplayer when playing custom maps?
    - Do either of you receive any specific error codes?

    Thank you!
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