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  1. #1

    Cannot launch my saved game

    Hello, I have an issue, after not playing the game for a while I finally decided to resume playing it but when I press to launch the saved game at first it starts loading it but then the game just crashes, please help me.
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  2. #2
    WID992007's Avatar Senior Member
    Join Date
    Sep 2007
    Posts
    2,280
    make sure you have the updated version of Uplay installed

    you can get it here https://uplay.ubisoft.com/

    also for other issues you may wish to look into, that may be the cause of your problem ...


    please see https://support.ubi.com/en-GB/faqs/0...oubleshooting/


    If you still have an issue, Please Contact Ubisoft Support Directly.
    you can do so from that above LINKED page .. or here...to open a support ticket / case

    https://support.ubi.com


    please include your MS info and DX diag files to your support ticket
    see this page on how to do that ...

    https://support.ubi.com/en-GB/faqs/000026442/


    they also have support options via facebook or Twitter in case you have those apps installed ..to check on updates to your support ticket
    https://twitter.com/UbisoftSupport
    https://www.facebook.com/UbisoftSupport
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  3. #3
    UbiKoality's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Posts
    2,066
    Hi Pilsetnieks.Lv! I apologize for any inconvenience that may have been caused by the crashes you experience with Far Cry 4. The suggestions that WID992007 gave are great! Have you run through any of them to see if they resolve your issue?

    Also, WID992007, thank you so much for taking the time to help another player!
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  4. #4
    WID992007's Avatar Senior Member
    Join Date
    Sep 2007
    Posts
    2,280
    no problem UbiKoality helping others got me a free ride to e 3 2017 . and a chance to meet the dev team for FC 5 as well as play the game before anyone else got to see it , .plus i had a great week in LA California ..and yep even met with the Yves the CEO of Ubisoft as part of the STAR player program and many very cool folks from Ubisoft ,, i personally even got an invite to visit the backend of Ubi support in North Carolina USA the same year .. sadly i could not attend that 3 day event tho as i had to work my regular job that week..

    my motto has always been , if you see someone in need of help in a game .. HELP em !! .. so you can frag em later

    ie it's always good to build a games community .. you do that some times... helping one player at a time work through a pc issue


     3 people found this helpful
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