Great, thank you!Originally Posted by Confident.404 Go to original post
I can see a support agent has already beat me to! They reviewed your case and sent you an in-depth email.
Please check that whenever you can and follow the steps
Hey, can you please answers the questions posted above? I'd like to learn as much as I can about the issue you're experiencing.Originally Posted by GR1FF1NZ. Go to original post
Dx11 works fine, takes around 20 seconds to optimize shaders for me im using bootcamped macbook pro, i get 128 vram ingame however this shouldn't be an issue because my friends use surface pro 4s and they have 128 vram as well and run vulcan fine, it crashes before loading the actual game and after the optimize screen. Also it tells me to send a crash report after. If any help is appreciated, love the game but not really playable on 34 fps, before shifting tides this was not a problem i get consistent 50 on dx11. I've tried reinstalling, all drivers up to date, again any help appreciated, thanks.
aynı sorun bende de var çözebildin mi?Originally Posted by Wiez.- Go to original post
i have same problem would you fix it?
my pc specs;
i5 7200u
amd radeon r5 m330 (amd radeon 520)
8gb ram
Hey there.Originally Posted by helpvulcancrash Go to original post
Unfortunately based on the specs provided you are below the minimum requirements to be able to launch the game without issue. This is very likely to be the reason Vulkan is crashing on launch. You can find our system requirements for the game here.
Hey there.Originally Posted by sh4xx Go to original post
If you're having issues and you're above the minimum requirements to launch the game please attempt each step suggested here first of all. If the issue persists please let us know and we'll investigate further. Thanks.
Sorry to hear that the issue continues, please send us your system files. You can find how to do this here:Originally Posted by sh4xx Go to original post
https://www.ubisoft.com/en-us/help/c...ting/000061449
Once done please reply back here with your case number.
Thank you.
Same problem here.. DX11 works fine.
While in Vulkan, during the load, when entering the map, it crashes..
Sometimes I can play one round, then second load crashes..
This is a new behavior for me, changed my computer a month ago and this problem started to happen.
It was working in my Intel i7700 system.
Now, with my AMD Ryzen 5 5600X, the problem happens..
Maybe a problem with AMD only ?
Hey Virilh4,Originally Posted by Virilh4 Go to original post
Thank you for reaching out to us, welcome to the Forums!
Sorry to hear you're having issues running the game!
If you haven't done so already, could you please give the steps in our guide a try?
If you're still having issues, please open a case on our Support Site and send over your system files.
DxDiag
Msinfo
We'd be more than happy to take a closer look!
If you're unable to create a ticket on the Help Site, you can also reach us on Facebook and Twitter.
Thank you!