1. #1

    Cannot connect to servers for the challenges

    Hi, I cannot connect to the Ubi servers to play the Rayman Legends challenges.
    Is there some temporary problem, are the servers down for good, or is the problem on my end?

    Thanks!
    Share this post

  2. #2
    Ubi-Viral's Avatar Ubisoft Support Staff
    Join Date
    Oct 2015
    Posts
    3,186
    Hey, yoavbd1223!

    Players who attempt to use the leaderboard and challenges will meet an error message stating "Ubisoft servers are momentarily unavailable. Please try again later".

    Those features are currently disabled, and we are unable to confirm if they will be operational again in the future.

    We apologise for the inconvenience caused.
    Share this post

  3. #3
    So how we should get rewards = points if ubisoft disable it? Buying points = putting more money things should be and was free?

    How about, NO, how about ubisoft give us free points if you disable this, and how about some more points to players for giving us problems with games not working, like rainbow six siege last night!

    Why is it always ubisoft who is not taking care of customers?
     1 people found this helpful
    Share this post

  4. #4
    I started playing yesterday and noticed i'm not getting club challenges completed even tho i did them. I hope they will put the servers back on or whatever is causing the problem
    Share this post

  5. #5
    Ubi-Ginge's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,991
    Hi MrPaddington
    We don't sell Upoints. These can be earned in most of our games and can be used across all of our games
    Share this post

  6. #6
    Originally Posted by Ubi-Viral Go to original post
    Hey, yoavbd1223!

    Players who attempt to use the leaderboard and challenges will meet an error message stating "Ubisoft servers are momentarily unavailable. Please try again later".

    Those features are currently disabled, and we are unable to confirm if they will be operational again in the future.

    We apologise for the inconvenience caused.
    This is quite sad. And I was also wondering why I couldn't connect to the servers and how to get the points, and what was the problem. Pity.
    Share this post

  7. #7
    Ubi-Borealis's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,470
    I'm sorry to hear you feel this way, pacetoo.

    We never take the decision to withdraw services for Ubisoft games lightly. It is hard to see a well-loved title go and we fully understand how disappointing it can be. We are happy to have fans that are as committed as you have been to our brands and titles, and we hope that you can still enjoy the game without these features.

    That said, the solo features of the game will remain available and you can still enjoy the game offline.
     1 people found this helpful
    Share this post

  8. #8
    Ky8z's Avatar Junior Member
    Join Date
    Oct 2020
    Posts
    1
    Are the servers still up on console?
    Share this post

  9. #9
    Ubi-Keo's Avatar Ubisoft Support Staff
    Join Date
    Jul 2017
    Location
    UK
    Posts
    5,119
    Originally Posted by Ky8z Go to original post
    Are the servers still up on console?
    Sorry for the late response.

    I can confirm that the online features have also been disabled on the console versions of the game.
    Share this post