[PC] Did not Receive Purchased R6 Credits | Forums

[passey89]

Ordered a few R6 credits last night for a few skins and other things and there still not showing on my account.

Steam says its all gone through fine.

Had an email from ubisoft with receipt but 17 hours later still no credits

[UbiBlack_Widow9]

Hello and welcome to the Forums,

Please try verifying your files in Uplay. If you're still having issues, please contact our Support team directly.

Thanks

[PlXlE]

same here , bought credit for my r6 and still not debited in game , ticket number is 03357701

there's no option for properties in my uplay rainbow six siege menu btw

any other way to verify the game ?

[Toxic_Zombie37]

Hello and welcome to the Forums,

Please try verifying your files in Uplay. If you're still having issues, please contact our Support team directly.

Thanks

Thank you, I verified my game files and got my 2670 R6 points that I bought yesterday!

[Ch0p_Stix]

I bought the 19.99 currency pack yesterday and still hasn't shown up in game yet My properties also doesn't have a way to verify game files. I guess it has been updated since this post, is there another way to verify? Thank you! I've already put in a ticket with Ubisoft but no response.

[Ubi-BrokenNinja]

Not able to verify, R6 credits are not showing, Money spend not given credits!

Still no changes after 2 days the lady said show prove I sent it in a printscreen no credits

Hey @Vipswat1,

Please submit a support ticket with our customer support team so they can help you resolve this. Please include a picture of your receipt and any other information that is applicable.

You can submit support ticket HERE

[Garry_il_lezzo]

Hey @Vipswat1,

Please submit a support ticket with our customer support team so they can help you resolve this. Please include a picture of your receipt and any other information that is applicable.

You can submit support ticket HERE

I tried verifying my game files through Steam since I can't do it on Uplay, but my credits still haven't showed up.

[Ubi-BrokenNinja]

I tried verifying my game files through Steam since I can't do it on Uplay, but my credits still haven't showed up.

Hey @Garry,

You submitted a support ticket to our customer support team HERE already, correct?

[Garry_il_lezzo]

Hey @Garry,

You submitted a support ticket to our customer support team HERE already, correct?

Yes, I did.

[kspiegler]

Hey @Vipswat1,

Please submit a support ticket with our customer support team so they can help you resolve this. Please include a picture of your receipt and any other information that is applicable.

You can submit support ticket HERE

on the link you set i only come to the Ubisoft homepage and there i only find the FAQ and i already tried to get my Files verified but unter properties i dont have and option to verify