1. #1

    Just paid subscription and Uplay + Tab not loading

    Hi,

    Just wanted to know if this is a common issue.

    I have paid for a Uplay+ subscription about an hour ago my the tab on Uplay client is not loading at all. all i get is the standard black/blue background.

    I have tried restarting the app. Restarting the PC but nothing.

    Any suggestions?

    Thanks
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  2. #2
    Ubi-Keo's Avatar Ubisoft Support Staff
    Join Date
    Jul 2017
    Location
    UK
    Posts
    5,119
    Sorry for the delayed response.

    Are you still experiencing this issue?
     1 people found this helpful
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  3. #3
    yeah people still experiences issues... fix it
     1 people found this helpful
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  4. #4
    Ubi-Woofer's Avatar Ubisoft Support Staff
    Join Date
    Aug 2019
    Location
    United Kingdom
    Posts
    2,883
    Hello Z.Bombalina,

    We are committed to assisting our players with any issues they may be facing, hence my colleague Keo's reply asking just4gaming1992 if they still required our assistance.

    Please refrain from posting in threads if you have no additional information or reports to add - this enables us to help our players in need much more effectively. Thank you
     1 people found this helpful
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  5. #5

    Uplay+ tab

    My Uplay+ tab is also not opening and i just paid for a subscription.

    plz help , thx
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  6. #6
    yup, same problem here. I wanted to play AC:Odyssey tonight. I think 15 euros for all these games is quite a good deal but if I can't access them...
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  7. #7
    same sort of, the website says it is active. but the app is saying expired
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  8. #8
    Same Problem. just subscribed today, cant play any game.
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  9. #9
    same here can't play anything with the subscription
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  10. #10
    Me too.. I paid today, got an email confirming the payment, but it tells me it has expired. I sent a ticket, no reply so far... If I try to add games, it says "oops we have a problem, sorry for the inconvenience" And the launcher still shows the standard tab as if I don't have the subscription, and adding games says "sub expireD"
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