1. #1

    Lost rewards

    Hello, i won in the content creator giveaway on stream, and today i logged in to the game, got the message that i won, and right when i pressed "ok" button my tablet turned off, and i think i lost my rewards. Is it possible to do anything about it? :'(
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  2. #2
    Ubi-Mullac's Avatar Ubisoft Support Staff
    Join Date
    Jul 2017
    Posts
    2,963
    Hey,

    For this we will have to check the account. Can you create a ticket with that info included and a rough time when this happened

    https://support.ubi.com/en-GB/Cases/New
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  3. #3
    Thank you for your fast reply, i created a ticket, but maybe i should have also included my in game nickname or account id? I'm not sure.
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  4. #4
    Issue has been resolved, thank you again!
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