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  1. #1

    Game crashing to blue screen with a sound error loop since last patch

    Hello,

    since the last update, For Honor crashing constantly into a blue screen. It doesn´t matter if i play dominion or Breach or if i´m sitting in a lobby. The Audio gets caught in a loop ! and then the game instantly crashes to blue screen everytime. Other games running super fine, so it´s only For Honor. I play on Steam with plattform PC.

    "KERNEL_DATA_INPAGE_ERROR
    Technical Information:
    Stop: 0x0000007A"

    Specs:
    Nvidia GTX 960
    i5-2500k
    8GB RAM
    Windows 7 Home

    here is my Ticket Number: case number 10494053
    msinfo and dxdiag file is up too

    I need help pls
    Greetings
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  2. #2
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Thank you for contacting us, we're sorry to hear that's been occurring.

    Just to confirm, have you been through our PC Troubleshooting steps here? These steps can help with issues such as this, as well as general system health.
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  3. #3
    Hello UBI-Baron,

    i tryd your steps and i have swapping my hardware. All my hardware drivers are up to date now.....
    Switching RAM, new SATA cables and stuff like that. I have installed the Uplaylauncher new and i have verify for honor in steam too.

    Sry for my bad english grammatic

    Greetings
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  4. #4
    Ubi-Raziel's Avatar Ubisoft Support Staff
    Join Date
    Jan 2019
    Posts
    4,533
    Originally Posted by PNgamer-GER- Go to original post
    Hello UBI-Baron,

    i tryd your steps and i have swapping my hardware. All my hardware drivers are up to date now.....
    Switching RAM, new SATA cables and stuff like that. I have installed the Uplaylauncher new and i have verify for honor in steam too.

    Sry for my bad english grammatic

    Greetings
    Hello again, apologies for the delay.

    I see you have tried a lot! I'm sorry to hear the issue continues.

    We have a support article about BSoDs here: https://support.ubisoft.com/en-GB/Faqs/000027509

    It's important to keep in mind that although this happens when launching For Honor, this is likely not a game-specific issue. We will do the best we can to offer suggestions but Windows Support will know how best to proceed. Support for Windows 7 has officially ended now, but you may be able to find a solution in the above article.

    Your system information report includes a lot of error reports for many applications, which suggests Windows itself may be having issues.

    Here are some ideas -

    - Install all Windows Updates
    - Make sure Uplay and your games are trusted by your anti virus

    I hope that helps!
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