1. #1

    Assassins Creed Valhalla Patch 1.1.2 removes ultimate edition and give you standard

    Hi All,

    Microsoft has asked me to contact you in regards to your recent update of Assassins Creed Valhalla. I purchased the ultimate edition from the Xbox store.

    The recent title update 1.1.2 has turned my ultimate edition into the standard edition and on the Xbox store, it is saying I have to purchase the game again at an increased price.

    Please investigate why after the title update I have lost my purchase.

    This is not the first time your title update has caused problems.

    Thanks
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  2. #2
    Ubi-Spud's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    3,216
    Hey OuzoDave

    I'm sorry that this has happened! Please create a ticket so we can investigate this further (as we need some personal details).

    Please provide your proof of purchase for the Ultimate Edition, along with a screenshot showing this content is not available. Once done, we will be able to investigate further.

    Also, I will need to close this thread as it is in the wrong location. Please use this forum for any future Valhalla queries as well.
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