Junior Member
Hello,
I used to play this game on my old PC spec:
CPU: A8 6650k
GPU : Radeon HD 7850
RAM : 8GB DDR3
and at low-Medium config , i got like 30 fps.
When I upgraded to my new PC , specs:
CPU: i5-9400F
GPU: GTX 1050TI
RAM: 8GB DDR4
Motherboard: AsRock HC310-DVM
My game is having terrible lag , even in menu. 5-10 FPS. I tryed everytginh I could , like adjusting my settings , reinstalling drivers but nothings works. Notice: I got Avast as antivirus (and I tryed with it disabled but nothing happened). Can someone please help me , idk wut would be the reason for having this lag?
Thank you!!
Ubisoft Support Staff
Hey RonaldVice!
Is it a completely new computer you are using, or have you upgraded parts of the computer?
Can you run the game as admin, as well as verify the game and disable background apps and let us know if you are still experiencing low frame rates
Junior Member
Hello,
I guess we can name it as a new computer since I upgraded the Motherboard , Memory , CPU and GPU. I tryed also as Administrator and double reinstalled the game and no results. I had this game ruinning on my brother's laptop : i7-7700HQ & GTX 1050TI with 8 GB RAM and it runs very nicely tho. Can you please provide any support for this Problem?
NOTE: The game uses all the 6 cores at MAX @ 3.9GHz (if this helps).
Thank you for the previous answer and I*m waiting for any Solution
Ubisoft Support Staff
Can you set up a case on our support site and upload text copies of your DXDiag and MSInfo files
Once you've done this, please let us know the case number so we can look deeper into the cause of this.
