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  1. #1

    Dolby Atmos (Home Theatre) Not Working

    Is there an issue with the Atmos implementation in this game? The back of the box says it has atmos, and there’s lots of threads about the headphones version...but for home theatre it’s not working and only playing in 7.1.

    Every other game that has it is working fine, it’s just the division that’s having issues.
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  2. #2
    Ubi-Ginge's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
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    2,991
    Are you getting no audio at all with atmos? Are are you getting audio, but issues with the audio?
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  3. #3
    I’m getting 7.1 audio. On the Xbox if a game isn’t in atmos then it upmixes to two overhead channels, which is what’s happening with The Division. If I turn off upmixing in the Dolby app then none of my four ceiling speakers are being used, which means that the game isn’t outputting Atmos.

    Other Ubisoft games in Atmos like AC: Origins and Breakpoint work fine, it’s just an issue with The Division.
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  4. #4
    Have you gotten a fix for this? Im having the same issue with atmos not getting rear surround sound. Other games works fine. Switching to dolby digital or dts surround i will then get rear surround
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