1. #1

    Smartphone app almost all in blank

    Hi. My just dance 2020 controller app is not showing the full application specs or controls. It's almost all in blank, except the top. What can be the error? Aside this it connects well to Xbox one and works well, but to use the game I must use the x box controller. (Huawei P Smart 2019) fully updated and Xbox also.
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  2. #2
    Ubi-Ginge's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,991
    Has the controller app always been like this?
    Does it still happen after reinstalling the app?

    Can you post a screenshot showing what the app looks like when you try to use it.
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  3. #3
    We (wife, me and kid) have 3 smartphones (Huawei) updated and recent which show all the same (almost nothing) in the app. We reinstalled the app several times and it's the same. Tomorrow I'll try to post images.
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