1. #1

    JDU age req

    Purchased JDU on my child xbox one profile for her to get the extra songs. It let me purchase by approving from my xbox account but now it says she doesnt meet the age requirements for it. How do I allow her to play it without creating a new profile since I've already purchased the JDU.

    Thanks,
    John
     1 people found this helpful
    Share this post

  2. #2
    Same problem here.
    I just bought JDU with primary account, but when i switch to the secondary account (12 years old), it says there is not age requirement.

    any help?
    Share this post

  3. #3
    Ubi-Viral's Avatar Ubisoft Support Staff
    Join Date
    Oct 2015
    Posts
    3,186
    Hey folks!

    This issue is linked to the settings of the Ubisoft account. In order to buy digital content, you will need to modify the age limit as described by the xbox FAQ I've provided below:

    https://beta.support.xbox.com/help/f.../set-age-limit

    Please let us know if the issue continues after this.
    Share this post