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  1. #21
    Ubi-Raziel's Avatar Ubisoft Support Staff
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    Jan 2019
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    Hello everyone,

    Our GRB team is looking into this issue so we can get this resolved.

    We have been unable to establish a reliable workaround at this time, apologies for the inconvenience.
     1 people found this helpful
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  2. #22
    I have the latest update running on my PC and this is still a problem. I have replayed this mission 8 to 12 times and the game never marks all the prisoners as freed even if there are out of the cages running around. Any updates on this problem?
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  3. #23
    Ubi-Karl's Avatar Ubisoft Support Staff
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    Originally Posted by dion665 Go to original post
    I have the latest update running on my PC and this is still a problem. I have replayed this mission 8 to 12 times and the game never marks all the prisoners as freed even if there are out of the cages running around. Any updates on this problem?
    As it stands, we do not have any further update at the moment and issue is still being looked into.

    Would it be possible for you dion665 to provide us with video footage showing this by any chance?
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  4. #24
    I did not record any of the video but I will look into how to start the video capture and upload it tonight or tomorrow.
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  5. #25
    Ubi-Karl's Avatar Ubisoft Support Staff
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    Originally Posted by dion665 Go to original post
    I did not record any of the video but I will look into how to start the video capture and upload it tonight or tomorrow.
    No worries, that sounds great!

    Let me know if there's anything we can assist you with in the meantime!
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  6. #26
    I see how to take screenshots in the game but no utility to capture video. Do I need a separate application? where do I upload the video?
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  7. #27
    Originally Posted by dion665 Go to original post
    I see how to take screenshots in the game but no utility to capture video. Do I need a separate application? where do I upload the video?
    With nVidia you can use GeForce Experience app: https://www.youtube.com/watch?v=fdQfrrsn8-8
    AMD should be able to do that as well: https://www.amd.com/en/support/kb/faq/dh2-023
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  8. #28

    Dumb prisoners!

    All of the prisoners besides Sig gather in one cell and stand there no matter where I go.
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  9. #29
    Ubi-Raziel's Avatar Ubisoft Support Staff
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    Originally Posted by UmmiQ Go to original post
    With nVidia you can use GeForce Experience app: https://www.youtube.com/watch?v=fdQfrrsn8-8
    AMD should be able to do that as well: https://www.amd.com/en/support/kb/faq/dh2-023
    Thank you!


    Originally Posted by PoppyPJF Go to original post
    All of the prisoners besides Sig gather in one cell and stand there no matter where I go.
    I appreciate this can be a frustrating issue. There are various workarounds in this thread that players have found worked for them, hopefully that will help you while we work on this!
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  10. #30
    Clearly passing it along didn't really do that much seeing as I'm stuck on this bug May 6th 2020
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